Terms And Conditions of Sale

1.   RETURNS & CREDITS

Credits and/or invoice adjustments will only be made where the following has occurred:

a)   Client has been invoiced incorrectly with reference to the original purchase order.

b)   Client has received a product of faulty workmanship.

c)   Client received incorrect stock with reference to the original purchase order.

Energy Saving Products International Pty Ltd reserves the right to recover unpaid for items from the client’s premises should the client become insolvent or bankrupt.

Credits will be calculated based on the price on the corresponding invoice.

2.   CREDIT NOTES

Credit notes will be processed on the following conditions:

a)   That the client notify their Energy Saving Products International Pty Ltd trading sales representative who will then submit the approximate credit documentation.

b)   The client is required to provide an Energy Saving Products International Pty Ltd invoice number.

c)   In the event of stock damaged in transit, the client is requires to notify Energy Saving Products International Pty Ltd within (3) business days of receiving the stock.

d)   In the event that stock is not received according to listed invoice items, the client is required to notify Energy Saving Products International Pty Ltd within 24 hours of the goods being received.

Clients shall not return any goods to Energy Saving Products International Pty Ltd head office unless prior permission has been granted by the National Sales Manager.

Stock returned to Energy Saving Products International Pty Ltd which does not comply with the above terms and conditions will be returned to the customer at their own expense.

3.   CREDIT ACCOUNTS

a)   To apply for a 30 day account, a client is required to complete an Energy Saving Products International Pty Ltd Trading Credit Application form. NOTE: all accounts are payable from the date of invoice NOT END OF MONTH.

b)   Accounts will only be granted where an Australian Business Number has been supplied.

c)   The client is required to supply Energy Saving Products International Pty Ltd with a minimum of 3 satisfactory trade references.

d)   The client accepts a 2 weeks processing time for credit applications.

e)   The client accepts that the first 2 transactions will be payment prior to dispatch unless agreed to in writing by the National Sales Manager.

Clients will be notified in writing in the outcome of their application, including trading terms.

4. OVERDUE ACCOUNTS

Energy Saving Products International Pty Ltd will post monthly account statements to the client indicating money owed.

a)   Clients who have been granted a credit account and fail to pay within the agreed terms may risk losing their credit account and future orders may be on a payment before dispatch basis.

b)   Clients who fail to pay an account may be referred over to a collection agency and may lose their credit

Account facility.

c)   Payment agreements may be entered into under certain circumstances but only on the approval of the

Credit Manager. 

5. FREIGHT

Clients will be subject to freight charges. This fee is variable according to the number of cartons, weight and dimensions of cargo being delivered. Energy Saving Products International Pty Ltd in no way profits from freight charges to clients.

6. G.S.T

Clients who are located within Australia will be subject to a 10% G.S.T (Goods and Services Tax).

7. PAYMENT OPTIONS

a)  Cheque or Money Order

b)  Credit Card (Visa, MasterCard or Bankcard). American Express (Amex) is also accepted however incurs an extra 4.2% surcharge on the total balance paying.

c)  Direct Deposit at any Commonwealth Bank in Australia.

d)  EFT (electronic funds transfer).

Please note that in the event of a dishonoured cheque, a $25.00 finance fee will apply to the account. Any payments made must have Remittance Advise provided or faxed through to the office.

8. ORDERING PROCESS

a)  Clients will contact their Energy Saving Products International Pty Ltd sales representative for any purchasing requirements. b)  A Purchase Order form must be signed by the client as authorization of the order.

c)  A Purchase Order form detailing product codes, quantities, price and other miscellaneous requirements must be submitted to the office to process the order.

d)  Energy Saving Products International Pty Ltd will not dispatch orders where the client has exceeded their approved credit terms.

e)  Delivery of goods may take between 3-4 working days from date of order. This will only apply to clients who have an approved credit account and are trading within the terms of their agreement.

f)  The client acknowledges that upon signing the purchase order that they have entered into a binding agreement. What is indicated on the Purchase order is fixed and cannot be changed unless a substitute item is supplied for an out of stock item or additional items have been added.

g)  What the client purchases is his/her own responsibility.

h)  The minimum wholesale order is $250.00 plus GST.

j)   It is the client’s responsibility to make sure that all products that are purchased through ESL Pty

Ltd complies with their State Law.

9. OUT OF STOCKS & SUBSTITUTES

a)  If a client has ordered an item which at the time of the order is out of stock, this item will not be charged for on the invoice.

b)  At the time of sale the client may request substitute stock. This is defined as replacing an out of stock item with a similar one.

c)  Substitute stock will be charged at the same price as the original out of stock item unless otherwise agreed.

10. WARRANTIES

a) ESP-I has a standard warranty period of 12 months from date of invoice.

b) Warranty of the product is limited to either repair or replacement of faulty fitting or component only subject to the assessment of ESP-i.

c) Warranty is based on return of faulty fitting to the place of initial purchase for assessment by ESP-i.

d) ESP-i will not be liable for any costs incurred by the customer unless prior written approval has been authorised by the ESP-i.